Topic VIII: Design Thinking for a More Inclusive Malaysia

Unveiling Needs, Inspiring Solutions: Design Thinking for a More Inclusive Malaysia
Julian Ong - TP077923

Clarifying needs, inspiring solutions, design thinking for a more inclusive Malaysia Constant innovation and empathy is needed to move towards a truly inclusive society. A powerful framework for organisations such as Damai Disabled Persons Association Malaysia to understand the challenges faced by the disabled community can be found within design thinking, which is a human centered approach to solving problems;

Understanding the Landscape: What Is?

The first step in design thinking involves a deep dive into the current situation. For Damai, this would mean thoroughly understanding the specific needs and challenges faced by disabled individuals in Malaysia. This could involve conducting research through surveys, interviews, and focus groups with disabled people themselves, their caregivers, and relevant experts (Voltage Control, 2023).

Brainstorming Possibilities: What If?

The design thinking process is transformed into a brainstorming of possible solutions as soon as the needs are clear. Creativity takes the center stage here. Damai could explore a variety of innovative ideas, such as:

Developing new assistive technologies tailored to the specific needs of the Malaysian disabled community. In addition, designing educational programs that promote disability awareness and inclusion within schools and workplaces. Furthermore, launching advocacy campaigns to push for policy changes that create a more accessible environment.

From Ideas to Action: What Wow?

The most promising solutions from the brainstorming stage are then translated into prototypes for testing. These prototypes can be low-fidelity, like sketches or mockups, allowing for quick iteration and feedback. Damai could test these prototypes with disabled individuals and stakeholders to assess their effectiveness and usability (Voltage Control, 2023).

Refining the Solutions: What Works?

The feedback gathered during testing is crucial for refining the solutions. Damai can use the insights to iterate on the prototypes, making them more user-friendly and effective. This iterative process ensures that the final solutions truly address the needs of the disabled community.

Damai can advance beyond the identification of problems to create impact solutions in cooperation with the disability community if it adopts a design thinking approach. It is possible to transform Malaysia into a more inclusive and equitable society through this human centered approach. 

Reference: 
Voltage Control. (2023, January 19).  8 Great Design Thinking Examples. https://voltagecontrol.com/blog/category/design-thinking/

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